What can customers do to protect their batteries from damage?
We would always recommend storing and transporting loose batteries separated from one another, in non-conductive (e.g. plastic) containers. Never store batteries where they can come into contact with metal items such as loose change or keys as these can cause a short circuit.
Top Safety Tips
- Manufacturer’s device specific instructions for charging should be strictly followed.
- Always use the charger provided with the device. Incorrect or incompatable chargers can result in failure.
- Always charge batteries on a hard, flat surface, not on soft furnishings or carpet.
- Never leave a charging battery unattended or overnight.
- If possible, use a charging bag to encase the charger and battery as they can offer additional protection whilst charging.
- Once fully charged, remove the battery from the charger and unplug from the socket.
- Do not over-tighten any screwed connections to rechargeable batteries as this can result in mechanical damage. For example, the battery can be pushed down onto the centre pin causing a short.
- Never use batteries where there is visible damaged to the plastic cover, terminals, insulation or case, replace it instead.
- Do not use batteries that have stopped functioning or charging normally.
- Do not store or use batteries in extremes of temperature, high or low.
- Do not submerge batteries in water.
- Dispose of and recycle batteries in accordance with your country’s appropriate legislation.